Cloud Content Services (CCS)

RGB’s industry leading Software as a Service offerings seamlessly facilitate cloud content/process management and on-demand data capture/extraction from mobile-enabled forms or machine-generated/handwritten documents for integration into existing Line of Business systems.

Benefits of ECM as a Service
In years past, to receive the benefits of enterprise content management, it was necessary to install physical services on the client’s premises in a cold room with the requisite operating system, database, application servers, storage subsystems, etc. It was all very complicated and required numerous experienced IT professionals just to keep the system running. The financial burden imposed by this system was heavy but accepted as the norm.

 

Today, all the benefits provided by ECM can be received at lower upfront and ongoing costs from hosted solutions that are cloud-based, eliminating the requirements of hiring dedicated, experienced staff to maintain the system. The customer only pays for services consumed and the processing load can scale on-demand without concern for capacity planning or geographical considerations. Customer data can be stored on premise or in the cloud or both in a dynamic, hybrid fashion. Additionally, the data can be geolocated according to the customers compliance requirements around predefined geographic or political boundaries.

 

Benefits of BPM as a Service
Business Process Management systems are arguably more technically complicated than ECM systems and they are frequently implemented together, but not always. Significant advantages of BMP as a Service include:

  • By using cloud-based BPM (similar to Case Management), it is possible to avoid the startup investment costs of physical equipment, software, and IT labor and instead immediately focus on optimization of the actual business processes for deployment into production.
  • Similar to ECM, the technical aspects are completely managed by the service provider, which means the customer doesn’t have to internally address matters related to system administration, maintenance, disaster recovery, or business continuity.
  • For multinational companies, BPMaaS “allows work to follow the sun.” Work awaiting completion at the end of the day can be seamlessly shifted to workers elsewhere in the world whose workdays are just starting.
  • And because all of these services are provided in the cloud, it is easy to extend the BPM functionality to mobile devices which enables participants in a workflow to contribute and collaborate anywhere, anytime.

 

Benefits of Data as a Service
A primary benefit of Data as a Service is speed – the speed of data capture and the speed of data processing. This added speed directly results in a significant competitive advantage. For example, if a prospect enters a bank shopping for a mortgage loan, the mortgage officer can rapidly present them with a Letter of Intent before they leave that branch office and go to the bank next door. Due to the speed of data capture and processing, this is a sale the bank did not lose!

 

DaaS is a data capture solution that leverages mobile devices equipped with form mobile-enablement software custom developed for a client’s particular forms. Combining our outstanding expertise, proven leadership and proprietary FormMobilizer™ technology, which is a separate product offering, RGB is uniquely positioned to provide this exclusive service. leveraging mobile devices equipped with form mobile-enablement software that is custom developed for a client’s particular forms.

 

Uniquely Positioned to Leverage Data as a Service
DaaS is a data capture solution that leverages mobile devices equipped with form mobile-enablement software custom developed for a client’s particular forms. Combining our outstanding expertise, proven leadership and proprietary FormMobilizer™ technology, which is a separate product offering, RGB is uniquely positioned to provide this exclusive service. leveraging mobile devices equipped with form mobile-enablement software that is custom developed for a client’s particular forms.

 

Contact us to learn more about how our innovative products and services can benefit your business.

Testimonials

  • "We had a 15-year old FileNet workflow application that needed upgrading to the latest generation of ECM technology. Everything needed to change - user interfaces, databases, document authoring and capture, application integration, batch processes, reporting, etc. We called upon RGB to provide a turnkey solution because of their proven ability to bridge the gap between legacy FileNet software and the P8 generation of products. RGB designed a system and devised a phased approach to development and deployment that minimized our risk and enabled our staff to assimilate the new system with no interruption to our business. The new system delivers greater efficiency and provides a framework for easily extending our business process to external participants and stakeholders."

    Andrew Virzi,  Assistant Controller Los Angeles Department of Water and Power
  • "RGB provided the mentoring and expertise we needed to develop an award-winning customer service workflow application. RGB became an integral part of our team, involved in every facet of the project from design and development to training and project management. The most impressive aspect of our experience with RGB was their high level of commitment to our success."

    Robert R. Hill,  Assistant Executive Officer Los Angeles County Employees Retirement Association
  • "As a provider of document capture and conversion services, ImageScan frequently partners with RGB to extend the usefulness of our customers' documents and elevate their business productivity. RGB's in depth knowledge of FileNet tools and services, their long history of success with several clients, and our shared commitment to quality have made RGB one of our most valued partners."

    Basker Krishnan,  President ImageScan, Inc.
  • "In one short year, RGB 's leadership and expertise has taken the Image Document Management team to an advanced level of product and system knowledge. The new P8 Imaging environment enables the agency to attain our goal of a paperless case and expand the FileNet capabilities throughout the Departments. Even under tight deadlines and agency constraints RGB led the team to get the job done in a timely fashion."

    Dorothy Smith,  Chief Information Officer County of Santa Clara - Social Services Agency
  • "RGB's technical expertise and direction with the rest of the technical group was excellent. The problem was rectified and all projects were implemented on schedule. We were very impressed with RGB and would certainly use them again in the future."

    Henry DeLange,  Galantis Project Manager Bank of Montreal