Save Time & Money with FileNet Management Services

Schedule a Free “Best Practices” Assessment of Your FileNet P8 / Image Services Environment

RGB’s Management Services for IBM FileNet enables you to effectively outsource the maintenance and support of your FileNet system, freeing you from the challenges associated with ECM total cost of ownership.

Your Challenges

  • Are your business operations impacted due to FileNet interruption?
  • Are you incurring unplanned expenditures due to preventable FileNet system issues?
  • Are you experiencing difficulties locating, training and retaining costly FileNet resources?

RGB’s Solution

  • Proactive FileNet monitoring with alerts to allow remediation before business operations are impacted
  • Customized managed service plan with a predictable monthly cost
  • Ability to leverage RGB expertise on demand to remediate FileNet-related problems

Your Benefits

  • Reliable visibility and transparency into the health of your FileNet solutions to maximize productivity thereby increasing ROI
  • Enhanced strategic long-term financial and technology planning
  • Formulation and implementation of Best Practices for FileNet environments to minimize risk
Get a Free Assessment of Your Company’s FileNet Environment and Management Approach
To schedule a complimentary comparison of your company’s FileNet implementation against the Best Practices established by IBM, please submit the form above, or call us at 310.491.0637 and request “Managed Services”.

Testimonials

  • "We had a 15-year old FileNet workflow application that needed upgrading to the latest generation of ECM technology. Everything needed to change - user interfaces, databases, document authoring and capture, application integration, batch processes, reporting, etc. We called upon RGB to provide a turnkey solution because of their proven ability to bridge the gap between legacy FileNet software and the P8 generation of products. RGB designed a system and devised a phased approach to development and deployment that minimized our risk and enabled our staff to assimilate the new system with no interruption to our business. The new system delivers greater efficiency and provides a framework for easily extending our business process to external participants and stakeholders."

    Andrew Virzi,  Assistant Controller Los Angeles Department of Water and Power
  • "RGB provided the mentoring and expertise we needed to develop an award-winning customer service workflow application. RGB became an integral part of our team, involved in every facet of the project from design and development to training and project management. The most impressive aspect of our experience with RGB was their high level of commitment to our success."

    Robert R. Hill,  Assistant Executive Officer Los Angeles County Employees Retirement Association
  • "As a provider of document capture and conversion services, ImageScan frequently partners with RGB to extend the usefulness of our customers' documents and elevate their business productivity. RGB's in depth knowledge of FileNet tools and services, their long history of success with several clients, and our shared commitment to quality have made RGB one of our most valued partners."

    Basker Krishnan,  President ImageScan, Inc.
  • "In one short year, RGB 's leadership and expertise has taken the Image Document Management team to an advanced level of product and system knowledge. The new P8 Imaging environment enables the agency to attain our goal of a paperless case and expand the FileNet capabilities throughout the Departments. Even under tight deadlines and agency constraints RGB led the team to get the job done in a timely fashion."

    Dorothy Smith,  Chief Information Officer County of Santa Clara - Social Services Agency
  • "RGB's technical expertise and direction with the rest of the technical group was excellent. The problem was rectified and all projects were implemented on schedule. We were very impressed with RGB and would certainly use them again in the future."

    Henry DeLange,  Galantis Project Manager Bank of Montreal