As anyone who uses a computers knows, new versions of software are periodically released and upgrading to the latest version oftentimes renders certain applications inoperable or breaks the system altogether. And in the case of IBM FileNet, release management can be the bane of a system administrator’s existence. For example, there are regular patch releases and then much larger version upgrades that require system downtime and and significant upfront planning to ensure there is no adverse impact to a system’s production operations. RGB handles this situation and much more by providing strategic, comprehensive and specially tailored services that manage and maintain software releases, upgrades, licenses and renewals.
License Renewal and Software Maintenance Services
RGB provides a number of ECM release management services related to license renewals and software maintenance including:
Throughout the year, new software may be purchased, or some software may be decommissioned and not used anymore, so it is important to make sure that you are not paying for software you are not using. RGB not only keeps track of everything a client is using, but is not using as well. The avoids the “shelfware” syndrome, which occurs when a salesperson sells more software than was needed as part of a deal, and that software frequently goes unused, sitting on the shelf. What makes this situation even worse is when you pay maintenance on that unused software the following year. RGB routinely saves clients thousands of dollars annually just by closely managing their software licenses and renewals.
Fixed Cost, Advanced Methodology for Applying ECM Software Releases
The key to a successful software upgrade is the preparation that happens beforehand – 90% planning and 10% execution. RGB offers a unique advanced methodology for applying software releases across environments to ensure that production operations are not negatively impacted and existing software applications continue to function as designed.
Contact us about your company can significantly benefit from our release management services.