Both new and established companies can benefit from a trusted advisor with IT specialization in ECM. By leveraging RGB’s Virtual CIO service, business owners will have access to a knowledge base of ECM expertise they can call on as needed through a subscription-based services plan. ECM implementations are often a catalyst for digital business transformation which requires executive sponsorship, commitment and an understanding of the impacts to both internal and external stakeholders.
Strategic Management & Advisory Services
RGB’s advisory services include:
Agile Cloud ECM Services (RGB ACE)
RGB provides end-to-end support for IBM SoftLayer FileNet implementations and deployment including the rapid configuration of industry-specific purpose-built frameworks through agile sprints.
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"We had a 15-year old FileNet workflow application that needed upgrading to the latest generation of ECM technology. Everything needed to change - user interfaces, databases, document authoring and capture, application integration, batch processes, reporting, etc. We called upon RGB to provide a turnkey solution because of their proven ability to bridge the gap between legacy FileNet software and the P8 generation of products. RGB designed a system and devised a phased approach to development and deployment that minimized our risk and enabled our staff to assimilate the new system with no interruption to our business. The new system delivers greater efficiency and provides a framework for easily extending our business process to external participants and stakeholders."
"RGB provided the mentoring and expertise we needed to develop an award-winning customer service workflow application. RGB became an integral part of our team, involved in every facet of the project from design and development to training and project management. The most impressive aspect of our experience with RGB was their high level of commitment to our success."
"As a provider of document capture and conversion services, ImageScan frequently partners with RGB to extend the usefulness of our customers' documents and elevate their business productivity. RGB's in depth knowledge of FileNet tools and services, their long history of success with several clients, and our shared commitment to quality have made RGB one of our most valued partners."
"In one short year, RGB 's leadership and expertise has taken the Image Document Management team to an advanced level of product and system knowledge. The new P8 Imaging environment enables the agency to attain our goal of a paperless case and expand the FileNet capabilities throughout the Departments. Even under tight deadlines and agency constraints RGB led the team to get the job done in a timely fashion."
"RGB's technical expertise and direction with the rest of the technical group was excellent. The problem was rectified and all projects were implemented on schedule. We were very impressed with RGB and would certainly use them again in the future."